Privacy Policy for Nashamukti

1. What Information Do We Collect

a) Personal Information (provided by you)

• Name, email, or profile details when creating an account.
• Phone number when onboarding on our platform.
• We collect basic information related to your addiction history (Sensitive Data).
• Camera permission, gallery permission for the photos you upload (e.g., activity photos, or profile pictures).
• Content you choose to share within activity, reflection, or community features.

b) Usage Data (automatically collected)

• Device information (model, operating system, unique identifiers).
• Log data (IP address, app usage time, crash reports, diagnostics).
• Interactions within the App (language preferences, completed activities, streaks, milestones).

c) Payment Information

We use **Razorpay** to securely process subscriptions and purchases. We do not store or have direct access to your payment card information.

Refunds, if applicable, will be processed in accordance with our Refund & Cancellation Policy . Refund-related information such as transaction ID, payment amount, and user details may be shared with our third party services solely for the purpose of processing the refund.

d) Third-Party Services

Our App may use third-party tools such as:

• Google Play Services: https://policies.google.com/privacy
• Apple Services: https://www.apple.com/in/privacy/control/
• Firebase (Analytics, Crashlytics): https://firebase.google.com/support/privacy
• Razorpay (payments): https://razorpay.com/privacy/
• Oracle cloud services (Data Storage): https://www.oracle.com/in/legal/privacy/privacy-policy/

2. How Do We Use Your Information

• To provide and improve our services.
• To track sobriety milestones and modules’ progress.
• To allow journaling, habit swaps, and affirmations.
• To enable community/support features.
• To process subscriptions.
• To personalize your experience and send reminders/notifications.
• We will never sell your personal information to third parties.

4. Child Safety

You must be at least **13 years old** to use this App. If you are under 13, you confirm that you have parental/guardian permission. We do not knowingly collect data from children under 13. If we become aware, such data will be deleted immediately.

5. User Rights (GDPR and other Regulations)

If you are located in the European Union (EU) or other regions with privacy regulations (such as GDPR), you have rights including:

• Accessing a copy of your data.
• Requesting deletion of your personal data.
• Restricting or objecting to processing.
• Portability of your data to another provider.

You can exercise these rights by contacting us.

6. Data Retention

We retain your data as long as you have an active account in this app. If you stop using the App, we may delete it. If deletion is not possible, we securely store and isolate it until deletion is feasible. Aggregated/anonymized data may be retained beyond this for research and app improvement.

7. How to Delete Your Data

You can delete your account any time. When you delete your account, all your personal data stored within the App will be permanently deleted from our servers.

Alternatively, you can request account deletion, which also ensures complete removal of your data from our systems.

8. Cookies & Tracking

We may use cookies or similar technologies (through third-party services) to improve our service. You can control cookies through your device settings.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App and/or our website. Continued use of the App after changes means you accept the revised policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at  support@nashamuktis.com.