Refund & Cancellation Policy

• Business Days: Any day that is not Saturday, Sunday, or a public/bank holiday in India or in our state of operation.
• Customer: A person who purchases any service or product for personal use (not resale).
• Date of Transaction: The date of purchase of any service or product.
• Website: Refers to www.nashamukti.in.

• We strive to provide services as per specifications and timelines at booking/subscription.
• If unforeseen circumstances prevent delivery, bookings may be cancelled and refunds issued per this policy.
• Refunds will not apply if the service was purchased by mistake.
• Requests must include valid documentation and proof.
• Refunds are subject to verification by authorized staff.
• If services were correctly delivered without defect, refund may be denied.
• Once approved, refunds will be issued to the original payment method.
• All refund requests must be raised within 7 days of service request.

• Requests are evaluated based on delivery status and terms at booking.
• Eligible refunds are processed within 7 business days of approval, with email notification.
• Cancellation requests must be made within 30 days of purchase. After this, no cancellation is allowed.

• Services availed under sale, promotion, or giveaway.
• Services already partially or fully consumed (e.g., attended sessions, accessed content).
• Requests made after expiry of refund/cancellation window.
• Cases where limitations or issues were already disclosed.
• Misuse of services or violation of guidelines.
• Complimentary/free services.
• Dissatisfaction due to external factors (internet issues, device incompatibility, misuse).

For queries regarding this policy, contact us at:
📧 Email: support@nashamuktis.com
If unresolved within 7 business days, you may escalate your query to the same email.